The holidays are a time to spread cheer, but scammers are banking on the season of giving. Last year the FBI Internet Crime Complaint Center said it received reports from almost 12,000 victims resulting in $73 million in losses. There's more social engineering to holiday scams than technical expertise. “The scammers aren't hacking into our devices. They're hacking into our brains, and they're getting us to respond in certain ways,” said Eva Velasquez, Identity Theft Resource Center President and CEO. She says there are three top holiday scams circulating right now. “Particularly this year, are the online shopping scams, the charity scams and the fake delivery scams or phishing emails,” said Velasquez. “There is this sentiment and this feeling this time of year about 'love my fellow man, be of good cheer.'” MORE: https://www.cbs8.com/article/news/local/working-for-you/how-to-avoid-holiday-scams/509-b8c2ecf4-6d8b-4363-aafe-25ad69d229e5