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Stevens Pass Ski Resort is preparing for the winter season. But it has been a long road to get here for reasons both in and out of the resort’s control.
The 2021-2022 winter season left pass holders upset with mismanagement after paying full price for a short season. A petition was created asking for accountability, and an interim general manager was brought in.
This year, Vail Resorts hired Ellen Galbraith as the ski resort’s new vice president and general manager. Galbraith, a University of Washington graduate, said her focus is on moving forward.
“Last winter was challenging, and the last couple years with COVID, the labor market and everything like that,” said Galbraith. "I think my perspective this year is, one, we have to rebuild trust with our staff, and two, we have to rebuild trust with our guests.”
In early October, Galbraith posted a message on the Steven Pass Facebook page reflecting on her first summer season at the resort.
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https://www.king5.com/article/money/business/stevens-pass-ski-resort-new-general-manager-ellen-galbraith-2022-season/281-2f2e77f0-682b-448b-8cfe-d2955ed231dc