> AT&T: All customers have service back after nationwide outage
AT&T: All customers have service back after nationwide outage
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AT&T said Thursday that all of its customers affected by a nationwide service outage have cell service again, after hours without the ability to place calls, send texts or access the internet without Wi-Fi.
“We have restored wireless service to all our affected customers," AT&T said in a statement. "We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future.”
The statement was issued just before 3:30 p.m. — nearly 12 hours after customers first began reporting issues.
Outage reports began increasing around 4 a.m. Eastern time, according to user-generated reports on Downdetector. Some of the most reported locations include Los Angeles, Dallas, Atlanta and Chicago.
More than 73,000 outage reports were received as of 8 a.m. — and the number has dwindled since the peak.
"We are aware of an outage currently impacting our Mobility users and are working to resolve it ASAP," the company wrote earlier on its community forum page.
MORE: https://www.wtsp.com/article/tech/att-outage-nationwide-sos/67-d950064f-4c60-4ffa-89db-b8cb6c5b8990
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