Workers at two Starbucks cafes in Buffalo, New York have voted to establish a union, a first for the coffee chain's company-owned shops in the United States. Employees hug and cry tears of joy at the union office as the ballots for the first shop to unionize surpass the threshold. "It has been an unbelievably long road to get to this point," says Michelle Eisen, a Starbucks employee who worked on the union campaign. [COMPLETES VIDI9UC7DF_EN & VIDI9UC7LV_EN] IMAGES AND SOUNDBITES