Vlada Von Shats runs a New York institution: the 'Russian Samovar,' a restaurant in Manhattan founded by her mother and stepfather in 1986. But since the start of Russia’s war in Ukraine, her business has been down 60% and she's received hateful phone calls and one-star reviews. Married to a Ukrainian, Von Shats calls the war "a personal tragedy." Across the street, the manager of the 'Russian Vodka Room' describes a similar situation. Business is "slow because people are scared to support Russians," says Nikolai Vinokurov. IMAGES AND SOUNDBITES ARRANGED IN SEQUENCES