> International Week of the Deaf: in a specialised "114" emergency call centre / 36GX2DD
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International Week of the Deaf: in a specialised "114" emergency call centre / 36GX2DD
Clip ID 2253506
Creator AFP
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Description
"I get in touch with the person to understand their emergency situation very quickly, (...) at the same time my hearing colleague contacts the emergency services, so it's a real two-way job". At the National Relay Centre 114 in Grenoble, around twenty hearing and deaf operators take it in turns to receive emergency calls from the hearing impaired. IMAGES AND SOUNDBITES