> City auditor urged water department to notify customers about withheld bills back in 2018
City auditor urged water department to notify customers about withheld bills back in 2018
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In San Carlos, a resident waited just over one year for his water bill. When the bill finally arrived, it was for $11,000.
In San Diego's Birdland neighborhood, a resident received 10 months' worth of bills, all in two days.
Meanwhile, in Linda Vista, a homeowner was shocked to see that she owed $7,000 for several months of missing bills.
Over in Santaluz, one couple hadn't received a bill for 16 months before getting notified that they had two weeks to pay their $16,000 water bill.
These are just four of the dozens of examples of San Diego residents who contacted CBS 8 about oversized water bill charges and missing bills.
At CBS 8, we are always Working for You and our community. This is a station promise that we will go the extra mile to solve a problem our audience can’t solve themselves. We want to hear your ideas on how we can cover and help our community. If you have a story idea, please email us at [email protected].
MORE: https://www.cbs8.com/article/news/investigations/san-diego-water-woes-city-auditor-urged-water-department-to-notify-customers-about-withheld-bills/509-ee88a82f-402f-4b12-81c5-6ed5d8530fc1