The City of San Diego has officially brought on a second ambulance provider to help prevent long response times and make sure San Diegans get emergency help when they need it most. CBS 8 has been reporting on Falck and its struggles with staffing and long response times for over a year. Monday afternoon, the city council approved changes that should make a huge difference. "We need to make sure an ambulance is on time every single time to save someone's life and that's what we're doing here today," said Councilmember Marni von Wilpert. For more than a year, San Diego has raised concerns about Falck's response time delays and ongoing staffing shortage. Last December, The company announced large signing bonuses to help bring on new paramedics. MORE: https://www.cbs8.com/article/news/local/san-diego-approves-second-ambulance-provider/509-ea8193e5-450e-46af-8179-db9f0caab78d