SouthSound 911 has a new asset to help deal with emergency calls in Pierce County. Now if you’re going through a crisis and dial 911, a trained 988 counselor will be there to provide emotional support and crisis counseling. It’s part of a pilot program that partners 911 call takers and dispatchers in SouthSound 911 with counselors from Volunteers of America, who’ll be working together under one roof. READ THE FULL STORY HERE: https://www.king5.com/article/news/local/public-safety/call-911-speak-to-trained-counselor-pierce-county/281-b1e7e091-d128-4e74-a45f-82a5a3dfa276