As mortgage lender Mr. Cooper works to investigate and contain the attack, customers are stuck waiting to pay and struggling to access information. Read more here: https://www.kare11.com/article/news/local/breaking-the-news/mortgage-giant-mr-cooper-blames-cyberattack-outage-impacting-millions-customers/89-76d5caee-9127-40e7-afef-7287f1c5008f Welcome to the KARE 11 News YouTube channel. Subscribe to our channel for compelling and dramatic storytelling, award-winning investigations, breaking news and information you can use. Text your photos, videos and news tips to 763-797-7215. » Subscribe to KARE 11 on YouTube: https://www.youtube.com/user/KARE11?sub_confirmation=1 » Watch more KARE 11 video: https://www.youtube.com/user/KARE11/v... » Visit KARE11.com: http://www.kare11.com/ » Download our app! https://www.kare11.com/appredirect/ » Get KARE 11+ for Roku & Fire TV: https://www.kare11.com/roku » Find KARE 11 on Facebook: https://www.facebook.com/KARE11/ » Follow KARE 11 on Twitter: https://twitter.com/kare11 » Follow KARE 11 on Instagram: https://www.instagram.com/kare11/