A Portland family's bank accounts were frozen by debt collectors for an unpaid city water bill. But the punitive nature of debt collection may be undermining the city of Portland’s own effort to keep residents housed, employed and able to meet essential needs. Read more: https://www.kgw.com/article/news/investigations/portland-water-bureau-bill-accounts-frozen-family-collections-debt/283-95ab30da-06ad-4be3-b944-12fe81b0592d Watch more The Story videos: http://bit.ly/watchTheStory Follow The Story on Twitter: https://twitter.com/TheStoryKGW Follow The Story on Instagram: https://instagram.com/thestorykgw