The Oregon Employment Department rolled out a new system, Frances Online, in February. Many people continue to report issues receiving benefits — but the agency says that has more to do with its staffing levels than the system itself. Read more: https://www.kgw.com/article/news/local/the-story/oregon-unemployment-benefits-issue-problem-frances-online-employment-department/283-9a1c08da-dba7-4ac4-b85e-908f8f740dbc Watch more The Story videos: http://bit.ly/watchTheStory Follow The Story on Twitter: https://twitter.com/TheStoryKGW Follow The Story on Instagram: https://instagram.com/thestorykgw