Portland Street Response and CHAT respond to low-acuity and non-emergency calls, but auditors got mixed signals about whether these community health programs are expected to help reduce firefighter workload. Overall they suffered from a lack of goals and leadership in the Fire Bureau. Read more: https://www.kgw.com/article/news/local/the-story/portland-fire-rescue-bureau-audit-community-health-chat-psr-street-response/283-12a1b5ff-d27e-4049-ab7b-a221c87525eb Watch more The Story videos: http://bit.ly/watchTheStory Follow The Story on Twitter: https://twitter.com/TheStoryKGW Follow The Story on Instagram: https://instagram.com/thestorykgw