Citizens Energy Group is rolling out a massive communication campaign to notify more than 75,000 Indianapolis residents and business owners who may have lead service lines on their properties. It comes after the United States Environmental Protection Agency mandated that all water utilities across the country send an annual notification to customers as part of a new update to the Lead & Copper Rule. A service line is an underground pipe that pulls in water from the main line to the home. Many homes and buildings built before 1950 include a service line made of lead. Citizens Energy started sending letters the week of Oct. 13. It lists an address and the type of service line on the property — lead, galvanized requiring replacement or unknown. If a customer doesn’t receive a letter, it means the service line has been confirmed as non-lead. “It will tell you our best guess of what your service line is made of, and that’s important because Citizens doesn’t own the service line. It is the property of the homeowner or the building owner,” said Ben Easley, a spokesperson for Citizens Energy Group. MORE: https://www.wthr.com/article/news/local/citizens-energy-sending-letters-75k-customers-affected-new-lead-pipe-regulations-75000-indianapolis-business-owners-residents/531-32cdb329-af45-46e6-9b9b-ad51b8bad41d