On Tuesday, AES addressed customer concerns about bills and rising costs at the first of four community open houses. People representing several department at the utility, like vegetation management, metering, and billing, spoke directly with visitors at the Carson Transit Center in downtown Indianapolis. https://www.wthr.com/article/news/local/aes-brings-staff-from-several-departments-to-answer-utility-customer-questions-at-open-house-costs-budget-rates-money/531-0e23b5ee-2634-459a-b5e3-2768450c43b2